Attention: Recent security updates may cause issues for some older computers and Citrix clients. If you are unable to launch Citrix, you can update the Citrix client by going to the Citrix Receiver site for instructions.
The minimum operating system and Citrix Receiver versions:
- Windows Vista and up with Receiver 3.4 and above
- iOS version 5.1 and up with Receiver 5.9.4 and above
- Android version 4.0 and up with Receiver 3.7 and above
- MAC OS version 10.8 – 10.10 with Receiver 11.9.15 and above
If your password has expired or you do not know it, click here to reset it through Password Self Service.
If you need assistance, please review the Knowledgebase Articles for Windows or Mac users or contact the Cone Health ITS Helpdesk at 336.832.7242